Shipping

Jovana Djuric jewelry is made to order just for you, and all our pieces are gift wrapped in our signature packaging and ready to be gifted with love. 

We provide free domestic shipping on all orders. Please allow 3 to 4 weeks for your item to be hand crafted and ready to ship. Once the order ships, we will notify you with the tracking number. Each of our packages and pieces of jewelry is sent off with a blessing for love, prosperity and light, and I personally hope that you feel it when the piece arrives. If you need your piece to arrive by the special date, please let us know and we’ll work with you to make it happen.

If you wish to cancel or modify your order, please email shop@jovanadjuric.com as soon as possible. We will make every effort to accommodate your request. However, all orders are processed within 24 hours of receiving them, and we may not be able to make the changes or cancellations.

 

Return / Exchange Policy

All of our pieces are handmade to order, so we recommend confirming your ring size before placing an online order. We’re happy to assist if you’re unsure.

Items may be returned within 14 days of delivery in their original, undamaged condition and packaging. You may choose store credit or a refund (minus a 25% restocking fee). Return shipping is complimentary on orders above $200; for orders under $200, a $20 return shipping fee will be deducted from your credit or refund.

Please note: we do not accept returns on custom orders.

Starter Stacks are part of our complimentary return program and are not subject to restocking fees. Try them. Feel them. Return them if you must—on us.

To initiate a return, please email us at shop@jovanadjuric.com to request a shipping label.

 

Damages / Repairs

We take special care to handcraft unique products. While all items are closely quality controlled, should your item not arrive in perfect condition, please email shop@jovanadjuric.com immediately and we will assist you. 

We offer complimentary repairs for manufacturing defects within the first 6 months of purchase. After this period, a nominal fee may apply. Please note that normal wear and tear is not covered under our guarantee. Please contact us for assistance and to assess the repair needs.